Jim,
I wanted to drop you a quick note to tell you how impressed I was with the crew that has cleaned the hoods and exhaust system of our restaurant. As you may be aware, the restaurant is old and has some unique challenges with the exhaust fans and the heavy amount of grease from the fryers and griddle. The fans pull a little hard and the excess build up on the roof has left not only a mess but a real fire hazard. In come your guys. Not only do they show up (on time and called to remind me) they proceed to do an outstanding job in my restaurant. not letting anything get contaminated or dirty that shouldn't have and left the place better than they found it.
I was happy enough at all of that. Imagine my surprise when my engineer went up on the roof for our usual battery of repairs, only to come down gleaming. He explained that your crew had taken it upon themselves to clean my entire roof of grease and residue. THE ENTIRE ROOF!!!! I was floored and amazed beyond words. Very rarely (and never in Florida) do people go so above and beyond. Under promising and over delivering in such a fashion that I will use you no matter how big we get and will tell everyone else in my brand to do the same.
You, your crew and your company are awesome. You exemplify everything we believe at Finish Line Foods when we say, "Dare to Be Great"
Well done. Very Well Done!!!!
Warm Regards
-Corey Kipp